Dhaka Casino Privacy Policy — Your Data, Our Responsibility

Introduction & Purpose

Dhaka casino ("we", "us", "platform") operates dhakacasino.bet, and this Privacy Policy ("Policy") describes how we manage the personal information of our users ("you", "member").

By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. This policy is part of our Terms & Conditionsis an integral part of.

We comply with Bangladesh's Digital Security Act and applicable international data protection standards. Earning and maintaining your trust is at the heart of our Privacy Policy.

What Information We Collect

Dhaka casino collects several types of information. See the full breakdown below:

A. Identification Information

• Full name (as per national ID)
• Date of Birth
• Mobile Number
• Email address
• Current address

B. Identity Verification Documents (KYC)

• Copy of national identity card
• Passport or driving licence (alternative)
• Utility bill or bank statement (for address verification)
• Selfie or photo (if required)

C. Financial Information

• Payment method details (Mobile Pay/Nagad number)
• Transaction History
• Deposit & Withdrawal Records

D. Technical Information

• IP Address
• Device type & operating system
• Browser Information
• Login and logout times
• Page visit and click data

How We Collect Your Information

Dhaka casino collects information through the following methods:

• Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support
• Automatically: Via cookies and log files during platform use
• From payment providers: For transaction verification
• From Fraud Prevention Services: To keep your account secure

How We Use Your Information

Collected data is used for the following purposes:

Data Sharing & Disclosure

Dhaka casino never sells your data. However, limited information may be shared in the specific circumstances outlined below:

• Payment Providers: Only the information necessary to process transactions is shared with payment partners, including Mobile Pay, Nagad, and Rocket.
• Game Providers: Minimal data required for game operation is shared with third-party game providers.
• Fraud Prevention: Your information is verified with specialized security providers to keep your account protected.
• Legal Authority: Information may be disclosed to government authorities in response to a court order or legal obligation.
• Business changes: In the event of a company merger or sale, your information may be transferred, but the same protection policies will continue to apply.

All of our third-party partners are contractually bound to comply with dhaka casino's privacy standards.

Cookies & Tracking

Dhaka casino uses cookies and similar technologies to improve platform performance and personalise the user experience.

Cookie Types:

• Essential Cookies: Required for login sessions and security. Without these, the platform will not function properly.
• Functionality Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: For collecting platform usage statistics (anonymously).
• Marketing Cookies: To show relevant advertisements (based on your consent).

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Data Retention Period

Dhaka casino does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymised.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can find out exactly what data we hold about you and how it is being used.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Portability: You can request a copy of your personal data.
• Right to Withdraw Consent: You can withdraw consent for marketing or optional use at any time.

To exercise these rights support@dhakacasino.betEmail us at. We typically respond within 30 business days.

Third-Party Services

Dhaka casino works with various third-party services, including game providers, payment gateways, and analytics tools. Each of these services has its own privacy policy.

We only work with partners who meet our data protection standards and process information under appropriate agreements.

Dhaka casino is not responsible for the privacy practices of any external sites linked from our platform.

Children's Privacy

Dhaka casino does not knowingly collect information from anyone under the age of 18. Our platform is intended for adults only.

If we become aware that any personal data of a minor has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.

If you believe your child has been using our platform, please notify us immediately.

Policy Updates

This Privacy Policy may be updated from time to time. You will be notified of any significant changes via email notification or an announcement on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The "Last Updated" date at the top of the page is always kept current.

Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

Privacy-related complaints are typically responded to within 30 business days.